Consumer Advocates
Within Progress to Health we have Consumer Advocates available at each of our centres located in the Waikato area.
Our Consumer Advocates are responsible for providing individuals and groups with support.
They also...
- Promote people to self-advocate, but may act on the behalf of an individual with their permission
- Encourage people to make use of advocacy services and complaints procedures. Additional support can be provided through the process
- Welcome new people to the service/centres and ensure they are introduced to internal supports and resources
- Facilitate centre committee consumer meetings
- Are actively involved at all levels of advocacy
- Ensure standard nine of the Mental Health Standards are upheld within Progress to Health
- Participate in ongoing workforce development
- Establish strong links in the mental health sector and wider community
- Participate in the CAG (Consumer Advisory Group) Movement
Waikato Consumer Advocates
Deliver services in the Waikato District Health Board region
Consumer Participation
National Health Sector Standard
He Whariki Oranga Hinengaro
Standard Nine
‘Consumers are involved in the planning, implementing and evaluation at every level of the service to ensure services are responsive to the needs of the individuals'